Shipping policy

Shipping Policy

Thank you for shopping with Esthetics By Lesly Lash Supply Store! Please review our shipping information before placing your order.

Order Processing

Orders are typically processed within 2–3 business days, excluding weekends and holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Shipping Times

After your order has been processed, delivery times will depend on the shipping method selected at checkout. Please note that shipping times are estimates and are not guaranteed.

Delays may occur due to weather, holidays, carrier issues, or other circumstances outside of our control.

Shipping Address

Please make sure your shipping address is correct before completing your order.

We are not responsible for packages delivered to an incorrect address due to incorrect or incomplete information provided by the customer.

If a package is returned to us because of an incorrect or incomplete address, the customer may be responsible for additional shipping costs to have the package resent.

Lost, Stolen, or Delayed Packages

Once an order has been shipped and is in the possession of the shipping carrier, we are not responsible for carrier delays.

If tracking shows that your package was delivered but you cannot locate it, please contact the shipping carrier directly to file a claim. We recommend shipping to a secure location where someone can receive your package.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery at estheticsbyleslyy@gmail.com.

Please provide your order number and clear photos of the damaged product and packaging so we can review the issue.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your order and selected shipping method.

For questions regarding your order or shipping, please contact us at estheticsbyleslyy@gmail.com.